Check to see if your scanner is installed properly in device manager. If you are not using 3rd party scanning software, you will need to install AmbirScan software to capture images. You will need to calibrate the scanner with the calibration sheet that came with the scanner. We recommend using AmbirScan from that menu. Locate your device name.
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Card and Document scanners Double click on the AmbirScan icon on desktop a.
Ambir TravelScan Pro 600 – sheetfed scanner – portable – USB
Right click Computer menu on the right 3. Click the arrow next to Imaging Devices. For card scanners, fold the sheet lengthwise to fit the scanner. How do I know if my scanner is installed? What is the warranty on my scanner? You agree to pay Ambir Technology for any costs associated with damage to missing parts or software, or damage related to any abuse, misuse yravelscan the product or user negligence of such product.
Cleaning sheets may be reused until noticeably dirty. An RMA must be travlescan within fifteen 15 days of product shipment hravelscan all products and accessories must be returned to Ambir Technology within ten 10 days of receipt of the RMA number.
Our scanners are USB 2. For optimal performance, calibration sheets are strongly recommended and can be purchased here.
For an average user, we recommend calibrating your scanner about every three months. For heavy users, once a month may be necessary.
Drivers – Ambir Technology
Select Device Manager 3. Right click on the lower left hand corner of your pc screen on the Windows button 2. Your scanner model should be listed. We recommend using AmbirScan from that menu. I can scan with the scanner but the image output is totally black.
Any scanner ending with —IX comes pre-calibrated from the factory. No initial calibration is required. Please note this calibration may not produce optimal image ambig.
If you are not using 3rd party scanning software, you will need to install AmbirScan software to capture images. If you are not using 3rd party software, you will need AmbirScan installed on your computer before installing your Ambir driver. Upon receipt of the returned product sAmbir Technology will inspect the product to be certain all parts and software are included and travescan abuse, misuse or user negligence has damaged the product.
Please download the AmbirScan software located under your device on 60 Drivers page. Locate your device name. If within fourteen days of the date 60 shipment of your recommended-configuration product or accessory, you are dissatisfied for any reason, you may return it for refund or credit in accordance with the following requirements: Ambir Technology does not refund original shipping, handling and other charges accrued at time of original purchase.
Returned products, purchased within the previous 30 calendar days, MAY BE eligible for replacement with a new product or equivalent model.
Check your USB connections 3. How do I obtain service on my travelscqn Custom-configured products, close-out products, and refurbished products may NOT be returned; all sales are final. If the scanner is showing under Other Devices with the scanner name listed properly, please check that you have installed the correct driver.
Right click and select Uninstall What types of computers will your scanners work with? Tfavelscan many times can I use my cleaning and calibration sheets? You must follow the return procedures provided to you by our support team, you must return the product in original or equivalent packaging, you are responsible for risk of loss and damage during return and you must pay return shipping charges.
To install drivers and software, you must have administrative rights.