See your browser’s documentation for specific instructions. This page requires Javascript. HP Download and Install Assistant. This site in other languages x. It just takes me round and round in circles.

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This did the trick and now I’m able to use my scanner. The system sscanner is just the location from where the scan has been started. If you don’t mind that it a good printer.

This product has been exchanged for a new or refurbished product. Please enter a Product Number to complete the request.

Please verify your product is powered on and connected, then try again in a few minutes. I ran the diagnostics through HP website and it and it gave two results 1.

The serial number provided does not match the previously selected product.

How satisfied are you with this response? The list of recommended drivers for your product has not changed since the last scanneer you visited this page. Select the desired files and choose ‘Download files’ to start a batch download.

HP Deskjet a WILL. NOT. SCAN. – Apple Community

See if this works for you Reliable sellers on eBay offer excellent deals on a new or used HP Deskjet printer. You can follow the question or 30550a as helpful, but you cannot reply to this thread. Asia Pacific and Oceania. Please try again shortly. I uninstalled and installed the Hp DeskJet driver but that did not work. I also did diagnostics through HP website were I can check my printer I checked my connection and it was good, I also was able to scan but once I leave the page it wont let me scan.


Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

HP Deskjet A e-All-in-One Printer – Jg How to | HP® Customer Support

If the issue still persists you can run the System File Checker scan and check. This page requires Javascript.

The scanner sprang to life and now works properly. In fine working order. Drivers may be in development so please check back at a later date or visit the product homepage.

I followed your advice but the SFC found no issues.

HP Deskjet 3050A e-All-in-One Printer – J611g How to

The HP tech said it was a software issue so he is sending me recovery disks, I told him that I already tried that but he said that maybe my disk were not good, I also had sent my PC for repairs because when doing the recovery once it got to the 3rd disk it could not finish the recovery so they replaced the hard drive I made the HP tech aware of this and he said that probably the software that was put in by the repair tech was bad. The only driver available for download is e-print.


This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and deskjef. This product was designated to be returned to HP.

Thanks for your feedback, it helps us improve the site. Javascript is disabled in this browser. It does not mean that your computer is 32 bit.

Don’t buy anywhere else we specialize in desojet the best service for used printers. Asia Pacific and Oceania. I have the same question The Windows Image Acquisition might have stopped due to some conflicts with one of the software which deals with pictures and Images.