Reset the All-in-One Without turning off the product, disconnect the power cord from the rear of the product. Please use the product number and serial numbers of the new product to validate warranty status. Please make a different selection, or visit the product homepage. Wait until the carriage is idle and silent before continuing. Europe, Middle East, Africa. Please try again shortly. If you need to contact HP, it might be useful to print the self-test report for reference.
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Reinstall the cartridges Slide the cartridge forward into the empty slot, and then gently push on the upper part of the cartridge until it clicks into place.
HP has scanned your product but currently has no suggestions for driver updates. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?
HP Officejet 4500 (G510) and 4500 (K710) All-in-One Printer Series – Printing a Self-Test Report
Operating System – Windows 7, Windows 8, Windows 8. Print a self-test report using the All-in-One control panel Use the following steps to print a self-test report.
Please return to the product information page and verify the numbers provided or try again later. How does HP install software and gather data? When one of the solutions resolves the issue, scnaner is no need to continue troubleshooting.
Europe, Middle East, Africa. This product was sold by a third party. Introduction This document contains steps for printing a self-test report from the printer control panel. Please use the product number and serial numbers of the new product to validate warranty status.
HP Officejet All-in-One Printer series – K Troubleshooting | HP® Customer Support
If the alignment page does not printcontinue to the next solution. The Virtual Agent is currently unavailable. This product has been exchanged for a new or refurbished product. Email list of drivers. Choose a different product series. Try the scanned solutions in the order presented to resolve the issue.
This could take up to ph minutes, depending on your computer and connection speed. Issue After you install new cartridges, the product does not print an alignment page as expected.
Check for carriage obstructions Follow these steps to make sure that nothing obstructs the carriage. Video of loading envelopes The following video demonstrates the steps for loading envelopes in the HP Officejet Do not touch the contacts or ink nozzles. Load envelopes that have a flap on the short side of the envelope with the flaps toward the back of the tray and facing up.
Solution and Diagnostic Data Collection. Select all Deselect all.
HP Officejet 4500 All-in-One Printer series – K710
The Virtual Agent is currently unavailable. The Virtual Agent is currently unavailable.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. Asia Pacific officejeet Oceania. See your browser’s documentation for specific instructions.
HP Officejet All-in-One Printer series – K | HP® Customer Support